Your workstation specs (Processor, GPU and memory installed). Your project specs (Amount of frames, time to complete a single frame). The name of your project that you've submitted to the farm. How does the custom plugin feature work?įor everything to work on the farm you need all your assets to be relative to the project folder.Optional: copy the log file from your project folder inside an email for us to see all the details. This button can be found inside the plugin under Tools or in the drop down menu in C4D under file.įor textures this will almost always be enough to make everything relative to the project folder, but for some third party plugins you need to do an extra step.įirst step is always saving your project with assets. For example: HDR Studio Rig, XP Cache, Realflow importer and TFD cache. If you look at the file path you see for example: The C4D plugin will help you with all these steps. This path is looking at your computer and will not be uploaded by the cloud manager. To fix this you must place everything inside your C4D project directory folder. After that manually adjust the link in the file path. Now it's a relative path and the cloud manager will upload en render all files correctly.ġ. Most errors we get with Cinema 4D are assets errors. All your assets must be included in your project folder. Save your project with assets inside Cinema 4D.Ģ. Are you running R16 or lower and you use third party plugins, try to set the application profile to R18 or R19. You can do this inside the plugin in the advanced tab.ģ. Are you using third party plugins? Take a look at our specs page to see if your plugin is supported.Ĥ. Hold crtl+shift while pressing the submit button, this will create a log file inside the console of C4D. Still having problems? Send us your project details (including log file) and we will get back to you as soon as possible. Please press the submit button while holding down CTRL + SHIFT this will create a log file inside the Cinema 4D console. To open the console press SHIFT + F10 or go to scripts -> console.Ĭopy and paste this text and send it to us. My project is on Caching project folder?.This will help us to beter understand your project. If you use X-Particles with R19 or above and have smart sync turned on rendering with XP is as simple as rendering locally. We will gather all the cache files for you and convert the paths here on the farm.
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